At Afrineeds, we ensure reliable and efficient delivery of goods to our customers, focusing on bulk and scheduled deliveries for corporate employees and individual customers. Our logistics process is designed to provide seamless fulfillment while maintaining product quality.

1. Shipping Coverage

· We deliver to major cities and business districts across Nigeria.

· Orders from corporate clients are primarily delivered to designated workplace locations.

· Home delivery and pickup options are available for individual customers.

2. Order Processing & Fulfillment

· Orders must be placed within the first week of the month.

· Suppliers fulfill bulk orders within two weeks, after which packaging and dispatch begin.

· Deliveries start in the third week of the month, ensuring timely distribution.

3. Delivery Timeframes

· Corporate Deliveries: Shipped to employer locations as per the agreed schedule.

· Home Deliveries: Standard delivery within 3–5 business days after order processing.

· Express Delivery: Available in select locations for same-day or next-day service.

· Pickup: Orders can be collected from Afrineeds’ designated warehouses or pickup points.

4. Shipping Fees

· Delivery to corporate locations is covered within the partnership agreement.

· Home deliveries incur additional charges based on distance and urgency.

· Pickup is free of charge.

5. Packaging & Handling

· Orders are carefully packaged to preserve quality, with special handling for perishables.

· Eco-friendly and durable packaging materials are used to minimize waste.

6. Delivery Process

· Customers receive order confirmation and tracking details via email or SMS.

· Delivery personnel may require proof of identification or order confirmation at the point of receipt.

· Unattended deliveries will be rescheduled, and re-delivery fees may apply.

7. Delivery Issues & Delays

· If an order is delayed due to unforeseen circumstances, customers will be notified promptly.

· Incorrect address details or failed delivery attempts may result in additional fees.

· Refunds for non-delivered items are subject to Afrineeds’ refund policy.

8. International Shipping

· Afrineeds currently serves only domestic locations within Nigeria.

9. Contact Us

For any shipping-related concerns, please reach out to us:
�� +2348026413760
�� support@afrineeds.com
�� www.afrineeds.com

We appreciate your trust in Afrineeds and remain committed to a smooth and efficient delivery experience.